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Return Policy

You deserve to be completely happy with your purchase. Returns and exchanges can be made on all products in new condition (unworn/unwashed) within 30 days of receiving your order. Please note we cannot refund the original shipping cost.

Need a different size? No problem.

Exchanges are free. Just follow the instructions for requesting a return and let us know you'd like to make an exchange.

Returns:

We'll send you a prepaid shipping label to send the returned item(s) back to us. Note: $3 will be deducted from refund amount for shipping. If the item was an incorrect order or received damaged, we'll take care of the shipping for you.

International orders/sales (Canada) are final.

To request a return:

Email us at service@shopkrisp.com with your name, order number, and the item(s) you'd like to return.

We'll respond as soon as we can and e-mail you a prepaid shipping label. 

Enclose original packing slip with item(s).

Print and secure shipping label to package.

Drop the package at your nearest USPS Drop-off location.

Once your item(s) are received by us & inspected, we'll email you the status of your return within 24 hours. If your return is approved, you will be refunded the original form of payment. Refunds to your account may take 3-4 business days to process depending on your card issuer.